WE GUARANTEE YOU THE BEST AVAILABLE RATE WHEN YOU BOOK THROUGH OUR COMPANY
Yes! Always You Get the Best Rates
Best Rate Guarantee Terms and Conditions
We guarantee you the best available rate when you book a house through our company. If you find a lower publicly available rate (“Lower Rate”) elsewhere within 24 hours of making your booking, we will match the lower rate, subject to the following terms and conditions:
- Reservations must be made through our company.
- The Lower Rate must be for the same accommodation, which means the same house-rental, with the same dates and length of stay, the same number of guests, same designation as either cancellable or non-cancellable, same advance purchase policies and the same terms and conditions governing the rate.
- You must complete and submit a claim via [email protected] email. We will respond within 48 hours on the status of your claim.
- You must submit your claim within 24 hours of the reservation being made with us and at least 48 hours before the standard check-in time at the applicable rental.
- You may submit only one claim for each stay. A “stay” means the total number of consecutive nights spent at the same house-rental by the same guest or guests. You must complete the stay.
- Rate comparisons will be made net of taxes, gratuities, service charges, early departure fees, or other fees and incidental charges. Free or discounted amenities or services offered as part of the Lower Rate will be excluded from the rate comparison, and will not be provided by us when matching the Lower Rate.
-The Rate must be available and bookable online by the general public. If the Rate is no longer open to the public at the time the claim is reviewed by us, the Best Rate Guarantee will not apply, unless the guest provides us with satisfactory evidence of the Rate.
-The Best Rate Guarantee is based on and available for the rental rate only and does not include any taxes or tariffs, incidentals, gratuities, or any other fees or charges which may be imposed on the guest's stay and cannot be combined with any other offers or discounts.
- Greek Best Villas SRL reserves the right to deny a claim if it cannot independently verify the availability of a Lower Rate at the time it processes the claim. The Lower Rate must be bookable on a website. Advertised or inquiry only rates do not qualify.
- Greek Best Villas SRL may at any time and without notice terminate or restrict a person’s ability to submit a claim under or otherwise benefit from the Best Rate Guarantee if in its sole discretion Greek Best Villas SRL determines that such person has: (a) acted in a manner inconsistent with applicable laws or ordinances; (b) acted in a fraudulent or abusive manner; (c) submitted multiple invalid Best Rate Guarantee claims; (d) failed to stay at the house-rental after receiving approved Best Rate Guarantee claims; or (e) breached any of these terms and conditions.
- Any disputes arising out of or related to the Best Rate Guarantee or these terms and conditions shall be handled individually without any class action and shall be governed by, construed and enforced in accordance with the laws in which the house or rental being booked is located.
- Unless prohibited by law, Greek Best Villas SRL reserves the right to amend, revise, supplement, suspend or discontinue the Best Rate Guarantee program and the terms and conditions at any time in its sole discretion and without prior notice.
The Best Rates Guarantee DOES NOT apply to the following:
Special 'member only' rates available to members of special programs or associations
Special "exclusive offers" or "online coupons" offered by third party websites
Affinity or association rates
Package rates that include the rental and other components such as travel, meals, amenities and/or entertainment.
Any other unpublished or private rates
Rates based on reservations made within 48 hours of the rental arrival date.