Health and Safety
The Health & Safety information applies only to holiday arrangements booked with us. References to “you” and “your” include the lead party person on the booking and all persons on whose behalf a booking is made, or any other person to whom a booking is added or transferred.
Our employees, agents, and suppliers will use reasonable skill and care in making, performing or providing your arrangements as applicable. It is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us.
As a general rule, please exercise the same care and cautions that you would at home.
On arrival at your villa, take some time to familiarize yourself with all areas
take care to look around the garden of the villa in daylight to familiarize yourself with any low walls, drop-offs or steep descents
remember that children may be less careful than adults in new surroundings – so please take extra care with children on balconies, stairs and around water at all times, but especially during the first day when everything is unfamiliar. There is no substitute for parental vigilance.
On arrival take time to familiarize yourself with the emergency exit routes where applicable.
read any safety information regarding your villa.
make a note of the nearest exits and how to raise the alarm in the case of fire.
Smoking is not permitted at any of our properties. Please ensure that all cigarettes/cigars are smoked outside and fully extinguished.
If there is a fireplace in your villa, ensure that fires are not left burning when you go out or go to bed.
make sure all candles are extinguished before going to bed or leaving the property.
In the event of a fire, leave your villa/room immediately.
do not stop to pack or collect your belongings.
stay calm and do not panic.
exit the building as quickly as possible closing all doors behind you.
Electricity and Gas
All gas and electric appliances have been checked to ensure that they comply with the relevant safety standards
Please respect gas and electricity as you would at home and follow any instructions given
Please ensure that all gas and electric devices are turned off at night or when you are not in your villa or room.
do not tamper with any related fixture or fitting and report any faults immediately.
Balcony or Terrace Safety
Take extra care on balconies and terraces. Children should never be left unsupervised or:
allowed to climb on furniture.
allowed to climb or railings.
allowed to sit on or lean over balconies or railings.
Where large glass doors are fitted please take extra care especially in bright sunlight as it is not always obvious whether they are open or closed. Serious injury can occur if care is not taken.
Cots provided in villas may be travel cot.
Please exercise caution as children will be sleeping in unfamiliar surroundings.
High chairs may not have a harness. Please ensure that a child is secure and do not leave a child unattended in a high chair.
Please avoid the sun’s strongest rays during the middle of the day and make use of the shade. Always use a high factor sun protection suitable for your skin type and re-apply often, especially after swimming.
Children should always wear a hat and have their shoulders covered.
Avoid exposing babies under six months to direct sunlight.
Swimming Pool Safety
diving is not permitted either from the side of the pool or diving boards
walk and do not run around the pool.
Please check the pool depths shown on the pool notice situated by the pool or in the villa.
Swimming at night is not recommended. Take extra care should you choose to swim at night
eating and drinking do not mix with swimming.
No breakable items, e.g. drinking glasses, glass bottles, etc. are to be used around the pool.
Inside furniture is to be kept inside the villa and not taken to the pool.
do not lifts or remove the pool filter covers or try to adjust the chlorine levels or pH controls balance.
Pool Safety for Children
Children should be supervised by a responsible adult at all times around the pool area.
Please take special care during the first few hours after arrival at the villa when children are using the pool for the first time
Armbands, rubber rings and buoyancy aids are not a substitute for parental vigilance
ensure you check the depths of the main pool and any children’s pool, and take note of where the pool changes depth.
Please protect your children and ensure that they remain in view at all times, especially small children and weak swimmers.
The “no diving” and “no running around the pool” rules apply to children as well as adults.
Infinity Pools (also called Horizon Pools)
Infinity pools are increasingly popular as they offer incredible views from within the pool and its surroundings. Due to their design, however, some have significant drops from the far edge. Please be aware of these, particularly with children, and observe the above precautions.
Jacuzzis, Steam Rooms & Saunas
Please do not use these facilities if:
You suffer from heart disease, circulatory problems, an infectious skin disease, sores or wounds.
You are taking any medication unless you have checked in advance with a medical professional that it is safe to use these facilities.
Suffer from an illness causing an inability to perspire.
Have eaten a heavy meal and/or alcohol within one and a half hours.
Are feeling unwell have recently exercised. Please allow time for your body temperature to return to normal.
How to use these facilities safely:
They can operate at high temperatures, to ensure that they are set at a comfortable temperature for you before you enter the water.
Do not wear contact lenses, glasses, make-up, jewelry, watches or any other metal items.
Stay in for no longer than 10 minutes at a time.
Take a cold shower between sessions.
Staying for long periods can result in sickness, dizziness or fainting.
If you are pregnant seek medical advice first
avoid jumping in or fooling around
ensure you know where the controls are, particularly any emergency shut-off buttons.
If there are any faults or damage, do not try to fix this yourself, but report them to your representative who can call in a professional
Children under 12 should not use these facilities. Always replace body fluids which will have been lost during the session by drinking plenty of liquids – but not alcohol.
Do not feed, pet or play with any wild or domesticated animals.
Keep children from playing near wild or domesticated animals.
Please use litter bins provided and replace lids where fitted, thus discouraging wasps and vermin.
Look after your personal belongings – please take advantage of safety deposit facilities where available and ensure that personal items are not left on display in cars.
Remember that when crossing the road that in Greece they drive on the right.
Please do not try to fix anything on your own. Please contact us to report any breakages or damage.
Be aware of depths, tides, and currents.
Check local advice and respect any warnings of strong currents.
Swim along the shore and not out to sea
do not swim alone or at night or allow children to swim unsupervised at any time.
If the beach has a flag system, please learn and follow it.
You may contact us at any address or number that we have provided to you, or, as a general matter, at the following:
Greek Best Villas SRL